Thursday, March 10, 2016

Germany: Bank teller refuses service to Israeli

These 'mistakes' keep on happening.  At what point will companies take pro-active steps in order to prevent them?

Via Ynet News:
A bank teller at Bank Sparkasse, one of the largest banks in Germany, refused to open an account for an Israeli living in Berlin, telling him that Israeli passport holders are under embargo.

As a result of Ynet's request for comment, the bank's management - after an inquiry that lasted two weeks - responded by saying it was an error done by the teller, adding: "All we can do is apologize."


"It's clear that this isn't our business policy. This is an unfortunate mistake made by a young colleague who is still in training, and who didn't know how to deal with the situation properly. She deeply apologizes for the mistake. We hope that Mr. Avraham accepts our explanation and apology," the bank said in a statement.
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